Terms of service
By accessing and using the Maunalova website, you agree to the following Terms and Conditions. Please read them carefully.
Product Information
We make every effort to display product colors, designs, and details as accurately as possible.
However, slight variations may occur due to lighting, photography, and screen settings.
Pricing & Payments
• All prices are listed in Indian Rupees (INR).
• Prices are subject to change without prior notice.
• We reserve the right to cancel orders in case of pricing errors or stock issues.
Returns & Refunds
• We do not offer returns or refunds.
• Only size/fit exchanges are allowed, subject to policy conditions.
Please refer to our Exchange Policy for full details.
Order Cancellation
• Orders can be cancelled only before dispatch.
• Once shipped, orders cannot be cancelled.
To cancel, contact us immediately after placing the order.
Hygiene Policy
Due to the intimate nature of lingerie products:
• Used, washed, or tampered products will not be accepted for exchange.
• Products without tags or hygiene seals are strictly non-exchangeable.
Limitation of Liability
Maunalova shall not be liable for:
• Any indirect or consequential damages
• Delay or failure of delivery due to circumstances beyond our control
Intellectual Property
All website content including images, logos, product designs, and text are the property of Maunalova and may not be copied or used without written permission.
Policy Updates
Maunalova reserves the right to modify these Terms & Conditions at any time without prior notice.
Customers are encouraged to review policies periodically.